Yello!

My name is Raymon (no “d”) and I’m a UX designer based in Oakland, CA.

I attended the School of the Art Institute of Chicago, graduated with a BFA in Visual Communication and worked at a number of digital agencies in Chicago afterward. A desire for change led me to California, where I obtained my Masters degree from UC Berkeley School of Information. I’m currently employed at Salesforce as a product designer with the platform team.

In my spare time, I enjoy listening to music, going to concerts or comedy shows, reading, sharpening my photography skills, & traveling.

See my portfolio, read my resume, & don’t hesitate to contact me. I might look spooky, but I’m really nice.


Résumé

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PROFESSIONAL EXPERIENCE

SENIOR PRODUCT DESIGNER

Salesforce ··· 2014–present

  • Lead design for onboarding, product education, & troubleshooting experiences in Einstein Analytics; systemize the design patterns so they are reusable in other Salesforce products
  • Lead design for the folders and sharing experiences; create a systemized set of guidelines to accommodate various sharing models across the board, including reports, dashboards, files, & accounts sharing
  • Co-editor of Salesforce UX blog; evangelize the blog internally and externally, and help it grow from 14K to 19K subscribers; build a custom Salesforce app to streamline & automate the publication process
  • Design & build Lightning Messaging Framework, a design guideline for messaging patterns in the Salesforce ecosystem; collaborate with writers to create a holistic UI text library that works harmoniously with UI patterns; integrate the documentation into Salesforce’s Lightning Design System
  • Lead design for the new inline editing experience, which allows users to update data efficiently; build prototypes & conduct research to test design concepts; collaborate with engineers to build a high-quality end product that meets product, design, & accessibility requirements
  • Design an improved forms experience as part of a larger application-wide redesign; build a components library & user flow logic to clearly communicate the experience to various stakeholders, including product managers, engineers, & other designers; integrate the components into Salesforce’s Lightning Design System
  • Lead design for Object Manager, a new tool that lets Salesforce administrators manage all objects used in their organizations in a unified & streamlined manner; collaborate with researchers to discover use cases & patterns, & integrate the findings to build an improved, data-informed product

DESIGN INTERN

Salesforce ··· Summer 2013

  • Design mobile web templates that enable 2+ million Salesforce developers to build cross-platform mobile applications rapidly in conjunction with other tools in Salesforce Platform Mobile Services
  • Conduct user research & design a new concept for Salesforce’s process automation tool (workflows & approvals), which is used by more than 100K organizations

DESIGNER/WEB DEVELOPER

Freelance ··· 2006–present

  • Blum Center ··· Design brand identity for Development Impact Lab (DIL), a new international development initiative; architect, design, & build a Wordpress-based, responsive site for DIL in three months
  • UC Berkeley ··· Collaborate with Professor Marti Hearst to design a new interface for WordSeer, a text analysis tool for Humanities scholars; create graphic illustrations for Professor Robert Glushko’s book “The Discipline of Organizing”

SENIOR ASSOCIATE FRONT-END DEVELOPER

Acquity Group ··· 2011–2012

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  • Develop rich front-end desktop & mobile web interfaces that integrate with platforms such as Demandware to deliver the best custom e-commerce experience
  • Educate both the clients & design team on web best practices to ensure that the team is delivering innovative but viable solutions
  • Clients include: Discover Financial Services, L’Oreal, Michaels, Transamerica Insurance

WEB DEVELOPER/DESIGNER

Decision Counsel ··· 2009–2011

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  • Build interfaces using standards-compliant HTML/CSS/Javascript & educate clients on best practices
  • Collaborate with the design team to create original visual designs & help build user flows, wireframes, & schematics while fulfilling client’s objectives, requirements, & functional needs
  • Clients include: Driscoll’s, Hanley Wood, Kaspersky Lab, Levi’s, Northstar Travel Media

DESIGNER

Sender LLC ··· 2007–2009

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  • Design websites, web marketing materials, & email campaigns
  • Assist front-end web development work & help bridge the gap between web design & development
  • Clients include: Apartments.com, Crain’s Chicago Business, Shure

DESIGN INTERN

Edelman Worlwide ··· Spring & Summer 2007

  • Design public relations print materials for both corporate & consumer needs

DESIGN INTERN

Orbitz ··· Spring & Summer 2006

  • Assist the in-house design team with daily tasks, such as creating landing pages & call-to-action modules for Orbitz.com & Cheaptickets.com

EDUCATION

MASTER OF INFORMATION MANAGEMENT & SYSTEMS

University of California at Berkeley, School of Information ··· 2014

  • Recipient of “Outstanding Teaching Assistant” award
  • Recipient of James R. Chen award for best project in the category of “Enhancing User Experiences”
  • Finalist in 2014 Big Ideas competition in the category of Information Technology for Society
  • Speaker at 2014 InfoCamp Berkeley, an unconference for the information community ··· “Viz & the City”

BACHELOR OF FINE ARTS

The School of the Art Institute of Chicago, Visual Communication ··· 2007

  • Exhibitor in the inaugural Senior Design Show
  • Student Leadership Award ··· 2006–2007
  • Program Director of Student Chapter of American Institute of Graphic Arts (AIGA)

TEACHING EXPERIENCE

TEACHING ASSISTANT

Information Visualization & Presentation, UC Berkeley School of Information ··· Spring 2014

  • Support Professor Marti Hearst by leading design critiques, grading assignments, & tutoring students
  • Teach a weekly lab session that covers web & visualization technologies, such as Adobe Illustrator, HTML, CSS, jQuery, & d3.

GRADUATE STUDENT INSTRUCTOR

Information Organization Lab, UC Berkeley School of Information ··· Fall 2013

  • Teach web prototyping tools such as HTML, CSS, jQuery, & d3 to help students explore & apply theories of information organization & retrieval
  • Collaborate with a co-instructor to develop lesson plan & course materials

GUEST LECTURER

Summer [In]stitute, UC Berkeley College of Environmental Design ··· Summer 2013

  • Teach the basics of information visualization, with emphasis on urban planning applications & contexts

GUEST LECTURER

Graphic Design for Interactive Applications, UC Berkeley School of Information ··· Spring 2014

  • Lecture & lead discussion on the topic of design & the workplace

PROJECTS

STREETSAVVY

University of California at Berkeley ··· 2014

  • Lead design for a mobile mapping tool that provides a combination of time-sensitive data about safety, a way to define users’ own safety preferences, & the ability to navigate a route “hands free”

DAILYVOTE

University of California at Berkeley ··· 2013–2016

  • Co-found DailyVote, a platform to improve civic engagement through sharing news, voting on politicians, & tracking long-term opinions
  • Lead product design & front-end engineering

TRANSIT QUALITY & EQUITY

Urban Data Challenge ··· Spring 2013

  • Design & build a data visualization tool that maps transit level of service & economic data to explore equity issues in transportation
  • Win 2nd place & present work at San Francisco Municipal Transportation Agency (SFMTA), Young Professionals in Transportation (YPT), & d3 Bay Area Meetup

SKILLS

GENERAL

  • User Experience & Visual Design
  • Information & Data Visualization
  • Front-End Development (Desktop & Mobile Web)

TOOLS

  • Design & Prototyping ··· Adobe Creative Suite (Illustrator, InDesign, Photoshop), Balsamiq, Omnigraffle, Sketch
  • Front-End Development ··· CSS, d3, HTML, Javascript (jQuery)
  • Back-End Development & Database ··· MySQL, PHP, Postgres Python
  • Version Control ··· Git, SVN
  • Misc ··· R, Wordpress

LANGUAGES

  • English & Indonesian (fluent)
  • Spanish (advanced)
  • Chinese (beginning)

ACTIVITIES

PROFESSIONAL ORGANIZATIONS

Interaction Design Association (IxDA) ··· 2011–present
American Institute of Graphic Arts (AIGA) ··· 2006–2009

VOLUNTEER WORK

Project Homeless Connect ··· 2015
Queer & Transgender Advocacy Project ··· 2014
Gender Equity Resource Center ··· 2012
Human Rights Campaign ··· 2010


OTHER AWARDS

WINNER

Wikimedia’s Wiki Loves Monuments 2012—Top 10 US Best Pictures & Top 10 International Best Pictures ··· 2012

FINALIST

Chicago Public Library Poster Design Competition ··· 2009

WINNER

Graphic Design USA Magazine—American Graphic Design Award (Identity Design) ··· 2007